Soft skills program to improve the workplace and socioemotional climate in sports directors
Keywords:
Work Climate, Socioemotional Climate, Directors, Sports.Abstract
The implementation of a formative intervention aimed at strengthening personal and social competencies in leaders within the sports field fosters a more positive, collaborative, and emotionally healthy work environment, making it essential to assess the effects of the intervention process. Therefore, the objective of this research is to evaluate the effects of a soft skills program on improving the workplace and socioemotional climate among directors of sports institutions in Piura, Peru. The study involved 80 sports directors and implemented a 12-session program focused on soft skills from October to December 2024. The approach was collaborative and grounded in theories of transformational leadership and emotional intelligence. A validated questionnaire (α=0.983) was used, covering eight key dimensions. The procedure included diagnosis, intervention, evaluation, and institutional closure. The soft skills program showed significant progress in all analyzed dimensions. Averages increased from a pretest range of 2.7–3.2 to a posttest range of 4.1–4.6, with notable improvements in Motivation (+1.6) and Leadership (+1.5). Wilcoxon analysis revealed consistently negative and statistically significant Z-values (p=0.000), confirming the effectiveness of the intervention. Positive ratings prevailed (up to 29 cases), with very few negative ones (maximum 5) and minimal ties. The findings demonstrate that the implementation of the soft skills program significantly improved the work and socioemotional environment among sports directors in Piura, highlighting progress in motivation, leadership, and communication.
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